Duve: Crafting personalized guest journeys for memorable and seamless hospitality experiences.

Duve: Personalized Guest Journeys

• Exhibitor: Duve
• Stand: Hall 8.1 | 115

Duve redefines guest interactions with its advanced Guest Experience Suite, enhancing satisfaction, streamlining operations, and increasing revenue.

Trusted globally in over 60 countries and compatible with 150+ Property Management Systems, Duve meets the needs of boutique hotels to large chains.

Core Innovations:

- Digital Online Check-In: Reduces queues and improves service, winning the "Contactless Check-In Solution of the Year" in 2024.

- Personalized Guest App: Acts as a digital concierge, enhancing guest convenience and repeatedly recognized for innovation, including "Best Guest App" at the Hotel Tech Awards in 2025.

- Unified Communication Hub with AI Agents: Centralizes communication across multiple channels with Generative AI, ensuring personalized service.

- Profile-Based Personalization & Upselling: Uses guest data to tailor experiences and offers, boosting revenue and guest satisfaction.

- Mobile Ordering & Room Service: Revolutionizes dining with a user-friendly platform, named "Best Mobile Ordering & Room Service Solution" in 2025.

- Commitment to Innovation: Duve integrates generative AI and analytics to improve service quality and efficiency. Understanding the human element of hospitality, Duve exceeds guest expectations and fosters lasting relationships.

Awards and Recognition:

- Top 10 at the Hotelier’s Choice Awards: Recognized among top global hospitality tech solutions.

- Finalist in Multiple Categories: Named a finalist for "Best Online Check-In," "Best Upselling Platform," and "Best Guest Messaging Software" at the Hotel Guest Management awards, showcasing their broad capabilities.

Further information is available at: https://duve.com/.