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ITB Innovators

Text, Chat and Call AI Assistance for Hotels

Exhibitor: Canary Technologies
Stand: Hall 8.1 | 131

Canary Technologies, the hospitality industry’s leading Guest Management System, expands its AI platform, Canary AI, to automate guest communications over text, chat and calls. The platform assists hotels in handling traveler communications throughout the guest journey from pre-booking through departure.

AI Voice: Never Miss a Call Again

Canary’s AI Voice can answer any call on behalf of your hotel. The platform integrates advanced solutions purpose-built for hospitality: AI Front Desk Assistant, AI Concierge Assistant and AI Central Reservations Assistant. It instantly answers common questions, delivers personalized recommendations on local attractions, and manages reservations automatically with AI Voice.

AI Guest Messaging: Automate >80% Messages

Canary’s AI Guest Messaging allows hotels to stay connected and responsive to their guests needs without burdening the front desk. Guests receive instant, personalized responses to inquiries about the hotel, the surrounding area and hotel services. AI Guest Messaging seamlessly integrates with service management platforms to automatically generate service tickets based on guest messages.

AI Webchat: More Direct Bookings

Canary’s AI Webchat converses directly with travelers exploring your hotel’s website to get their questions answered fast. Personalized responses build confidence to book directly on your website. AI Webchat collects traveler contact information to follow up with guests as appropriate and build your hotels marketing database. The AI Platform Built for Hospitality Canary’s hospitality-specific AI platform learns individual properties inside and out for consistently accurate response across text, chat and calls. All communications are centrally managed by staff in an intuitive, unified inbox.

Find out more here: https://www.canarytechnologies.com