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ITB Innovators

Dharma’s Operations Platform: The Future of Hospitality Management

Exhibitor: Dharma
Stand: Hall 6.1 | 144

Dharma’s Operations Platform (OPS) is revolutionizing hotel operations by seamlessly integrating artificial intelligence to streamline daily workflows and automate key processes at scale. Designed to enhance efficiency and elevate the guest experience, OPS centralizes operations and operational data, enabling AI-driven insights while empowering hotel teams to work smarter, not harder.

If your legacy PMS is holding you back, there’s no need for a full system overhaul. Dharma OPS seamlessly integrates with your existing setup, delivering the agility, intelligence, and automation that modern hospitality demands—giving your team the power and efficiency to stay ahead in 2025 and beyond.

Key Features:

• Housekeeping Management – Automate task assignments and cleaning schedules.

• Maintenance Ticketing – Streamline requests for faster issue resolution.

• Central Inbox – Unify guest messages for seamless communication.

• AI-Powered Chatbot – Deliver 24/7 automated guest support.

• Business Data Knowledge Base – Centralize operational information for efficiency.

• Guest Profiles – Personalize experiences with detailed guest history.

• Messaging System – Automate guest messages via email, WhatsApp, SMS, and more.

Plus, Dharma’s OPS seamlessly integrates with over 20 PMSs, ensuring a smooth and connected experience for property managers.

With Dharma, properties of all sizes can scale their operations, improve response times, and deliver outstanding guest experiences, all while reducing inefficiencies. It’s not just about managing hospitality; it’s about redefining it.

Discover how Dharma can transform your operations at www.dharma-grp.com