Onsai: the autonomous digital hotel agent that revolutionises guest service

• Exhibitor: Onsai
• Stand: Hall 7.1C | 103A

Onsai is revolutionising the hotel industry with Agentic AI, a new generation of artificial intelligence that goes far beyond simple automation. Where traditional systems merely respond to requests, Onsai acts like an autonomous digital hotel employee: proactive, decision making and seamlessly integrated into existing hotel processes.

Onsai is an AI-powered digital hotel agent that independently handles phone calls, chats, emails and reservations. Hotels can use it to automate over 60% of all enquiries without compromising on service quality. Onsai takes bookings directly over the phone, answers complex questions and optimises guest service around the clock. Thanks to its deep integration with property management systems (PMS), telephone systems and booking systems, Onsai can not only retrieve information, but also actively control processes.

Our securely hosted open source models ensure maximum data security - no sensitive data leaves the hotel. Onsai is also multi-property capable, managing requests for entire hotel groups as if it were a single, well-informed employee. The hotel industry is struggling with staff shortages, rising operating costs and increasing guest expectations. We want to help hotels meet these challenges by providing them with a scalable, digital associate that increases efficiency, reduces costs and improves guest service.

Our team combines over 30 years of experience in AI, machine learning and the hospitality industry. We understand not only the technology, but also the specific challenges of the industry. Our customers - including McDreams Hotels, Homaris, Koncept Hotels and many more - trust us because we deliver not just a product, but real results: lower costs, more revenue and happier guests.

For more information, please visit www.onsai.io.