Trade visitor
FAQ

The world’s largest travel industry convention provides you cutting-edge knowledge via trend-setting presentations from international top speakers. You can find the complete program and more information on the convention tracks and speakers at the Convention Website.

Tickets for ITB Berlin 2025 are now available in the ITB Berlin Ticketshop!

To find suitable contacts and coordinate appointments before your visit to the trade fair, all you need as a participant is a ticket to access our new matching platform, ITB Match & Meet.

Trade visitors are given access to registration when they purchase a ticket or redeem a ticket code and can start creating their profile straight away - simply and efficiently!
Your basic information from the ticket registration will be automatically transferred to your personal profile on itb.com/match&meet with a single click on the personal link in your ticket purchase email.

Note: When purchasing multiple tickets, please enter the individual business mail for each ticket so that a personal ITB Match & Meet profile is available for each individual ticket holder.

To ITB Match&Meet

All trade fair entrances and hall entrances are barrier-free. The toilet facilities on the exhibition grounds are barrier-free and disabled toilet facilities are available. There are restrictions/exceptions at the Funkturm. Further information on locations can be foundhere (PDF, 704.5 kB) in the hall plan for accessibility.

Detailed information on arrival and departure as well as transport connections in Berlin can be found in our travel service.

The lost and found office is located at the entrance of hall 21.

Telephone: +49 30 3038-1787

Police emergency telephone number: 110

Police station:

• Station 22, Charlottenburger Chaussee 67–75, 13597 Berlin
  Telephone: +49 (0)30 4664-222701
  Internet: www.berlin.de/polizei
• Service Center Hall 7, 1. upper floor

Please take care of your personal belongings!

At ITB Berlin, we offer a free shuttle service on the exhibition grounds, which you can use to move quickly from hall to hall.

To reach the exhibition grounds, we recommend using public transportation. You can find more information about your arrival here.

There is no official hotel shuttle service to the exhibition grounds.

Taxi ranks:

• South Entrance
• North Entrance
• City Cube (CCB)
• Hall 9

Shipping Adress
Messe Berlin GmbH
ITB Berlin
Messedamm 22
14055 Berlin

Courier: Schenker Parcel Service
Requests to: fairs.berlin@dbschenker.com
Dispatch only to company adresses

Free basic Wi-Fi will be available to exhibitors and trade visitors, suitable for simple internet use and email communication. Access is via the guest network, no password required.